Desplegando el Cloud de forma sencilla

  • ¿Pueden los Cloud de ayer acompañarle en su viaje digital?
  • ¿Por qué debe elegir open-source con varias opciones TIC para los servicios en el Sector Público?
  • ¿Puede K5 darle la base que necesita para los servicios digitales gubernamentales?


Servicios Públicos en Cloud – ¿hacia dónde vamos?

El Sector Público es un actor clave en la Transformación Digital de las sociedades. En este blog se explora cómo la Administración puede compartir datos de forma segura y co-crear con otras entidades. Vea cómo el nuevo Cloud K5 puede ayudar a desarrollar y desplegar los Servicios Públicos que están reclamando los ciudadanos de hoy.

Cloud-first public services – where next?

Sanjeev Kamboj, Head of PreSales & Architecture EMEIA, Hybrid IT, Fujitsu – January 2017

The UK is one of the most digitally-ready countries in the world – ranked fifth of 17 leading economies1. This is supported by an ICT sector that is the largest of any country in Europe2. To me, however, one of the most important supporting roles is that played by the public sector – both as a driver and consumer of digital services.

Launched in 2014, the UK Government’s Digital by Default programme established a clear direction for public services. Since then, many services – from those of HMRC to the DVLA – have been made accessible via the website. At the same time, government departments, education bodies, healthcare providers and public sector organisations have continued to develop new digital ideas, covering everything from Smart Cities to connected classrooms to public WiFi.

A question remains, however, about how these various public initiatives can actually work together. Cloud could be the answer but when it comes to the public sector it has traditionally come with contradictions.

Competing drivers
To deliver the Government-as-a-Platform initiative, for example, all data needs to be in the cloud so information can be shared across departments. But that data also need to be protected by adhering to strict data location and security classification standards.

At a time when the pressure is on to reduce costs, those responsible for public service delivery need to be sure they are getting value for money. But with on-premise or private cloud IT systems, if new requirements dictate wholesale changes then that initial investment could be wasted.

And there is also the potential contradiction that comes with developing microservices. These enable departments, public bodies and individual institutions to quickly deliver ultra-accessible, citizen-centric services where they are needed most – a real-time bus timetable, a social care scheduling app or a parent-teacher comms channel, for example. But ingraining the agility to do this in-house or even co-creating these digital services with third parties can be difficult if there are stringent public sector development processes to adhere to.

In my conversations with public sector organisations – and not just IT leaders but those delivering frontline services – it is clear that these contradictions must be overcome to maintain high standards of public service in a digital age. The demand for this comes from every angle. The Government has already set out its aims, citizens expect public services to work like consumer services and professionals in the public sector want to be able to work more productively.

So where next?
The contradictions above are very often the starting point for our discussions about cloud. Since we launched our new Cloud Service K5 platform in the UK last year, for example, I have been answering questions about how it is different to the cloud platforms that have gone before.

We’ve talked about the pressure on budgets and where K5 can help bring down costs. An example is the way K5 could bring together a range of systems – on-premise, private cloud, public cloud and multiple partner clouds – onto one platform. This will free up management time and speed up the delivery of services so public service providers can quickly put new ideas out in the public domain.

Another point here is that K5 takes advantage of the flexibility of OpenStack technology. This open-source platform and the system for creating apps on which K5 is based can provide public sector bodies with a secure way to share information. It also means they can continue to use legacy assets, as new apps can talk to those and to the new cloud systems. Importantly, it also means they can avoid having to stick with one vendor – allowing for more choice from multiple cloud service providers. K5 also offers public sector bodies the same enterprise-class foundation for big data, the internet of things, automation or artificial intelligence that the most agile organisations are starting to explore.

And then when it comes to the big goal of shared services and micro-services, I have been able to discuss how K5 comes with Cloud Foundry embedded. By having this recommended platform for developing native cloud apps for government there is now a ready-to-go and secure platform for transferring data across organisational or departmental boundaries. This offers huge potential for joined-up service provision, whether that is an individual’s local Council Tax integrated with their Income Tax statements or the release of a real-time local bus service app.

It is clear that the UK has a big demand for digitalisation. It is also a frontrunner in the digitisation of public services. But that’s only possible because of individuals who can see what might be possible with the likes of cloud computing. In my recent discussions with public service providers there have been plenty of those ‘light bulb moments’. It has been exciting to see that when some of the old contradictions of IT and public services can be ignored, the ideas just seem to start flowing.

Mark Phillips
Director de Hybrid IT para EMEIA

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